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The Polite Story: Why We Do What We Do

April 20, 2025 4 min read

Written by the Polite Education Team

 

At Polite Hemp, we’re more than a brand — we’re a mission in motion. Our mission has always been about bringing plant power to the people and we’re driven by the idea that wellness should be accessible, effective, and rooted in integrity. This 4/20, as the world celebrates the gift of cannabis and hemp plant, we reflect on the journey that brought us here — one shaped by a desire to give you, and families like yours, products you can truly rely on.


Polite Hemp at a Glance

Who We Are: Woman and BIPOC-owned family-run hemp business founded in 2019 and based in Seattle, WA

Formulated with Clinical Experts:Products co-developed with integrative physicians and cannabinoid therapy experts

Focused on Results: Products featuring curated blends of cannabinoids and herbs, crafted to deliver real relief — and real results

Tested for Your Safety:Third-party, full-panel lab tested products (free of pesticides, heavy metals, and toxins) featuring verified potency and purity, every time

Manufacturing Excellence: Products manufactured in a facility that is FDA registered, GMP Certified for Food Safety, and Oregon Kosher Certified

Clean Ingredients: USA-grown and made products are non-GMO, gluten-free, cruelty-free, and feature no artificial additives

 

Why We Do What We Do

 

Polite was founded on a simple vision: to offer trustworthy, effective cannabinoid products to the people who need them most. From the very beginning, we’ve asked ourselves, “What natural health products would we feel good about taking ourselves and giving to our own loved ones?” That question shapes everything we do.

Our roots are based in the patient community, where safety, quality, and effectiveness aren’t optional — they’re essential. We hold ourselves to the highest quality standards because our products were designed to be safe enough for those with compromised health. But regardless of your state of health, don’t we all deserve something made with the same level of care and quality? True medicine isn’t just about treating illness, it’s about keeping people well. That’s why we run full-panel lab tests on every batch we make. Even though this policy is costly on the manufacturing side of things, we know that when it comes to your health, you deserve nothing less.

In a world that often prioritizes profit over people, we choose to do the right thing, because we believe integrity matters. The products we create are the same ones we use ourselves and share with our family and loved ones. Our hope is that you, too, feel supported by Polite. You are the reason we do what we do.

 

Polite’s Origin Story

 

Polite was founded by a diverse team with deep roots in the cannabis industry, clinical expertise, and patient advocacy. Part of the founding group came from MFUSED, with years of experience in medical cannabis, processing, product development, and sales, these founders brought a strong technical foundation to the brand. The other side of the founding team came from the medical and clinical world, specializing in patient advocacy, working with doctors and families, and formulating integrative cannabinoid-based solutions to support specific health needs.

Among the original founders, Sue Tan stood out as the only person from outside the cannabis industry. With a background in design, product and service development, and user research, Sue brings a gift for understanding people's needs and shaping thoughtful solutions — a skill that continues to guide Polite’s approach today.

While she didn't start out in the cannabis space, Sue and her brother, Yung (co-founder of both MFUSED and Polite), would have firsthand experience witnessing the profound impact of cannabis-based therapeutics. When their father was battling late-stage pancreatic cancer, cannabis became an essential part of his care, bringing him comfort in his final days. Seeing how this plant eased his suffering and improved his quality of life left a lasting impact on the Tan siblings. This experience ignited their passion for making hemp-based wellness products that are safe, effective, and accessible to those who needed them most.

With this vision in mind, Polite was founded in late 2019. As they built the brand, the team responded to known problems in the cannabis marketplace:

 

✔️ People knew cannabis worked, but finding reliable, consistent products was a challenge

✔️ Many products required trade-offs — relief often came with unwanted side effects

✔️ Consumers struggled to find effective cannabis-based solutions that allowed them to stay functional

✔️ A lack of intentional formulations based on scientific research, clinical experience, and integrative medicine knowledge

 

Polite was created to solve these challenges and bridge the unnecessary gap between medical and recreational cannabis. The product line was thoughtfully designed not just for patients or casual users, but for everyone — supporting routine wellness needs while also offering therapeutic benefits to those facing more serious health conditions.

That’s why we chose the name “Polite”. We wanted a brand that felt friendly to anyone and everyone — whether you’re brand new to cannabis and hesitant because of lingering stigma or well-versed in cannabinoids and know how to tell high-quality products from the rest. Our goal has always been to create a line of products that support a full spectrum of people across a wide range of wellness needs. At Polite, we stand by this commitment every day.

 

Supporting You and Yours


Since day one, we’ve been thinking about how our products could support not just our family, but yours too. We are proud to share products you can feel good about giving to your loved ones, friends, and neighbors — free from harmful additives, accurately dosed, and designed to work.

Many products on the market make big promises but fall short when it comes to consistency and transparency. At Polite, we know that offering a product with verified potency, safety, and natural ingredients isn’t just a nice-to-have — it’s essential for anyone who trusts their wellness to us. In an industry where too many companies cut corners, we stay true to what matters: your health. Running a human and heart-centered brand isn’t just a marketing strategy for us. It’s who we are.

We’re here to help you feel better, naturally. Whether you’re new to hemp or a long-time fan, we’d love to support your wellness journey. Explore our product collection, dive into our educational blog, or reach out anytime — we’d love to hear from you.

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Check out our post from last year’s 4/20, written by founder Sue Tan, “What 420 Means to Me


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